Processes Reengineering and development

     - Developing internal web site (intranet) and External web site.
     - Creation of intranet net work to transfer files and data.
     - Policies and procedures development.
     - Setting Authority system and manual
     - Manuals and forms development.
     - Forms used in operations.
     - Regulatory documents that affect work.
     - Employees, departments, and units information.

Creation of Work Flow System.
Creation of Automated Archiving System.
    - Establishment of customer services centers and service centers.
    - Centrelization the back office operations.
    - Merge of similar jobs and duties.
    - Eliminate hand-offs.
    - Focus on process automation.
    - Eliminate non-value added processes and controls
    - Reporting system restructuring
    - Promoting efficiency.
    - Reduce the time of processes, and selling procedures.

Organizational Structure Assessment:
    - Reviewing job description.
    - Reviewing reporting lines and the appropriateness of these lines.
    - Create customer focus structure ( customer oriented)
    - Create horizontal structure using Processes Owners concept.